Use of this web site and access to it are subject to the following terms and conditions. By using this website, you are hereby agreeing to all of these terms and conditions. We reserve the right to change these terms and conditions from time to time, and it is your responsibility to check any changes before entering into any order or agreement.
This website may contain links to other websites and services, which are not operated directly by doodledbooks.co.uk / doodledbooks.com. Your use of any of these linked sites or services will not be covered by these terms and conditions but rather by the terms and conditions of that particular site. We cannot be held responsible for the content, or accuracy of these sites or the information contained within them. Neither can we be held responsible if such links contain content that may cause you distress, loss or damage.
We reserve the right to change, amend or remove any of the content or operations of the website. We may also suspend or cancel any offers or service provision without prior notice to you.
Accepted Payment Methods
We accept: 1. Cheques from British bank accounts, drawn in Pound Sterling (GBP). 2. Paypal payment. 3. UK postal orders. 4. Cash accepted – but please make sure you contact us beforehand. 5. Google Checkout payment. 6. HSBC Secure Credit Card payment.
Extra Information
1. Books will not be dispatched until payment is received.
2. Payment through the credit card gateway Paypal is to be carried out at the time of placing orders. Without payment, your order is not guaranteed.
3. If paying by Cheque (UK bank accounts only), payment is to be received within 7 days, or the order will be cancelled. This can be extended if prior arrangement is made.
Delivery Schedule
We will process your order right away. Delivery times are outside of our control, but for UK deliveries, you can expect to receive you book within 3-5 working days.
Overseas delivery is also subject to Customs clearance procedures and your local postal service delivery schedule. Airmail delivery can normally be expected within 7 working days.
Guarantee
All books dispatched are wrapped in bubblewrap and shipped in boxes. We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
Returns Policy
To understand our obligations as a merchant in the UK consult "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
As a consumer you have a right to return an order - you have a 7 day cooling-off period (starting from the day after you receive the goods) in which to examine the goods. If you wish to cancel the goods please email us at returns@doodledbooks.co.uk and send the item(s) back to: Doodled Book Limited PO BOX 612 Chesterfield S40 9EU
If you are cancelling an order under your statutory rights (e.g. because the goods are faulty or misdescribed) then we will pay postage costs.
If you are cancelling an order not under your statutory rights then we will not refund postage costs.
Postage and Packing (UK ONLY)
Within the UK, your purchase will be posted to you either by Second class, by Parcel Force 3-5 day delivery or by ANC.
All books dispatched are packed in bubblewrap and shipped in boxes. We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
Postage and Packing Charges (OUTSIDE OF THE UK)
INTERNATIONAL DESTINATIONS - Your purchase will be posted to you by Airmail. Our charges (including packaging) are as follows:
Airmail charge – each book approximately £9 (sometimes more or less due to the book size) – check other charges for postcards, magazines, bookmarks as these items are generally lighter so we don’t charge as much per item.
All books dispatched are wrapped in bubblewrap and shipped in boxes. We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
These costs are subject to change should Royal Mail prices increase.
WESTERN EUROPEAN DESTINATIONS - Your purchase will be sent via Airmail. Our charges (including packaging) are as follows:
Airmail charge – each book £6 (sometimes this is more depending on the size) – check other charges for postcards, magazines, bookmarks as these items are generally lighter so we don’t charge as much per item.
All books dispatched are wrapped in bubblewrap and shipped in boxes. We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
These costs are subject to change should Royal Mail prices increase.
In accordance with Royal Mail guidelines, Western Europe comprises of:
Austria, Belgium, Denmark (inc. Faroe Islands and Greenland), Finland, France (inc. Andorra and Monaco), Germany, Greece, Iceland, Ireland (Republic of), Italy (inc. San Marino and Vatican City), Luxembourg, The Netherlands, Norway (inc. Spitzbergen), Portugal (inc. Azores and Madeira), Spain (inc. Canary Islands), Sweden, Switzerland (inc. Liechtenstein)
All other European countries will ship at the INTERNATIONAL RATE OF POSTAGE
Privacy Policy
Our site uses an order form for customers to request information, products, and services. We request visitor's contact information (name, address, and email address) and financial information (payment information to make purchases). Contact information from the order form is used to ship orders to customers. The customer's contact information is used to contact the visitor when necessary. Financial information that is collected is used to bill the customer for products and services. The web site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use Google Checkout, Paypal and HSBC to protect your financial information if you choose to order online. We provide users the following options for removing their information from our database and to not receive any future communications from our service. • You can send an email to sales@doodledbooks.co.uk • You can send a letter to the following postal address.
Doodled Books Ltd PO BOX 612 Chesterfield S40 9EU United Kingdom
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact. Claire Main (Director) or David Main (Director) Doodled Books Ltd PO BOX 612 Chesterfield S40 9EU United Kingdom Telephone: 07909903911
Complaints/ Feedback
Should you feel dissatisfied with any of your dealings with us and feel that you want to make a complaint, please send us an email at info@doodledbooks.co.uk or: Doodled Books Ltd PO BOX 612 Chesterfield Derbsyshire S40 9EU
We will acknowledge your complaint and correspond with you as to the progress of the handling of your complaint. If you need clarification of any of these terms and conditions or details contained within our policies please do not hesitate to contact us.
THE SPOOKS MISTAKE IS NOW IN STOCK!EACH BOOK IS SIGNED, LINED, DATED, DOODLED AND NUMBERED.
THE FILM RIGHTS HAVE BEEN SOLD TO WARNER BROTHERS. PLUS THE FIRST FILM IS IN PRE-PRODUCTION WITH KEVIN LIMA (DIRECTOR OF DISNEY'S BLOCKBUSTER ENCHANTED).
